Writing strategy & investment memos
Module 6 · Chapter 2 - The Technical Leader's Playbook (Capstone)
What you’ll learn
- The Amazon 6-pager - what it is, why it’s structured the way it is, and how to write one.
- Working-backwards / PRFAQ - Amazon’s product-design memo format, especially useful for new products.
- When to write a memo vs. when to make a deck.
- The discipline of writing for an audience that reads in silence.
Concepts
The investment-case memo from Chapter 5.3 is the short form. For larger bets - new products, major strategic shifts, multi-year platform investments - the canonical format is the long memo. The best-known instance is the Amazon 6-pager.
The 6-pager isn’t six pages because of magic. It’s six pages because (a) it’s enough space to think rigorously about a real decision, (b) it’s short enough that the audience will actually read it, (c) the constraint forces the writer to cut everything that isn’t load-bearing. Companies that adopt it (Amazon, Stripe partially, Coinbase, many others) report that decision quality improves measurably.
The Amazon 6-pager
The structure is informal - Amazon doesn’t publish a template. The pattern that emerges from reading hundreds of them:
1. Context and problem statement (½-1 page)
- What is this about?
- What's the problem we're trying to solve?
- Why now?
2. Goals and non-goals (½ page)
- What success looks like
- What we're explicitly NOT trying to do
3. Background / current state (1 page)
- What's the world look like today?
- What's been tried? What's worked? What hasn't?
4. Proposal (1-1.5 pages)
- What we're proposing to do
- Architecture or approach
- Phasing if applicable
5. Alternatives considered (½-1 page)
- Other options we evaluated
- Why they were rejected (vital - this signals the analysis is real)
6. Risks and mitigations (½ page)
- What could go wrong
- How we'd respond
7. Cost and timeline (½ page)
- Capital, time, opportunity
- Major milestones
8. Decision required (¼ page)
- Exactly what we're asking for
- Who needs to approve
9. Appendix: FAQs (1-2 pages)
- Anticipated questions with answers
- Often the most useful section
The total is 6-8 pages. Not 16, not 4. The constraint is the discipline.
The meeting that follows
A 6-pager isn’t a document distributed for asynchronous reading. It’s the input to a meeting. The meeting runs in a specific format:
- Silent reading - 20-30 minutes at the start. Everyone reads the memo, makes notes, prepares questions. No one talks. This is the part most people find awkward and is also the most important.
- Discussion - the rest of the meeting (60-90 minutes typically). The author defends, clarifies, and notes follow-ups. The audience pressure-tests the analysis.
- Decision or follow-up - the meeting ends with either a decision or specific items the author needs to revise.
Why the silent reading: because most meetings are dominated by whoever speaks fastest and most confidently. The silent-read flips this - everyone has read the memo before opinions are aired, so the discussion is grounded in the same content. Junior contributors with good questions can ask them; senior contributors don’t dominate by reciting from memory what only they have access to.
What makes a good 6-pager
A few principles, learned the hard way:
Force the reader to disagree explicitly. A memo that lists three alternatives, names why each was rejected, and explicitly identifies the assumptions that would change the answer makes it easy for a critic to push back: “I disagree with assumption X.” Memos that hide the assumptions force critics to extract them, which produces longer, lower-quality meetings.
Use the FAQ aggressively. The appendix FAQ is where you anticipate the hard questions. “Q: Why not just use [obvious alternative]? A: [4-sentence answer].” A strong FAQ section turns a 60-minute discussion into a 30-minute one because the obvious questions have already been answered.
Cut everything that doesn’t change the decision. Every paragraph should pull weight. The discipline of cutting is the source of the format’s value.
Make numbers concrete. “We expect significant adoption” doesn’t help. “Based on current trial-to-paid conversion of 8% and 200 trials/month, we project $2-3M ARR in Year 1, with the most likely outcome around $2.4M.” This is testable; the first isn’t.
Use prose, not slides. The 6-pager works because prose forces complete sentences and complete arguments. Slides hide arguments behind bullets.
The PRFAQ format
For new product decisions, Amazon uses a variant called PRFAQ (Press Release + FAQ). The structure:
1. The press release (1 page)
- The press release we'd write when this product launches
- Quote from a customer
- Quote from an exec
- Date of launch
2. Internal FAQ (3-5 pages)
- Q: Why are we building this?
- Q: Who's the customer?
- Q: What's the experience?
- Q: How big could this be?
- Q: What are the risks?
- Q: Build vs buy?
- ... (continued)
The PRFAQ forces the team to start from the customer outcome - what does the world look like when this product is in market? - and work backward to the engineering plan. It’s especially useful when the team is at risk of building features that won’t add up to a coherent product.
Working Backwards by Colin Bryar and Bill Carr is the canonical book on the format. Worth reading if you’re going to write more than one.
When to use which format
| Decision type | Format |
|---|---|
| Resource request, < 1 quarter | Slack message / 1-page memo |
| Feature investment | Investment case (Chapter 5.3) |
| Multi-quarter project | Full 6-pager |
| New product or major strategic shift | PRFAQ |
| Tactical decision in a team | Verbal + decision log |
| Org change | 6-pager + verbal communication plan |
Memo vs. deck
A persistent question in many companies: should this be a deck or a memo?
Deck strengths:
- Visual elements (charts, diagrams)
- Easier to skim
- More familiar in many companies
- Better for live presentation
Memo strengths:
- Forces complete arguments
- Async-friendly (read once, return to it)
- Critic-friendly (hard to hide weak reasoning)
- Compresses argument density
Decks are better for communication; memos are better for decision-making. The Amazon convention pushes decisions into memos. Many companies use both: a memo for the decision; a deck if the decision needs to be communicated broadly afterward.
A useful test: if the document needs to convince a critical, time-constrained reader who reads silently and forms an independent opinion, write a memo. If the document needs to be presented live with discussion as you go, a deck may be the better tool.
The hidden discipline: writing forces thinking
The most under-appreciated benefit of the 6-pager isn’t communication - it’s the act of writing it. Forcing yourself to write 6 pages of complete sentences exposes gaps in your thinking that bullet points can hide.
Bezos famously wrote that he could “tell when a 6-pager has been written by someone who hasn’t actually thought through the problem” - the prose breaks down, the FAQ is thin, the alternatives section is wave-of-hand. The reverse is true too: when you sit down to write a 6-pager and discover a gap in your reasoning, fixing the gap is the actual benefit.
A senior engineer’s productivity boost from this format is often invisible to others but visible to themselves: they make better decisions because they’ve forced themselves to think them through completely.
Walkthrough
A worked outline. You’re proposing a new product: an AI-powered code-review assistant.
1. CONTEXT
We've shipped 47 features this year. Code review has emerged as
the #1 cycle-time bottleneck (per Q2 dev velocity survey). Average
review cycle is 36 hours. Six of nine engineering leaders cite
review backlog as a top friction point.
AI-powered code review is now mature enough to ship (Year 1 of
tools like Cursor, Cody, Copilot Code Review). Two key competitors
announced offerings in Q2.
Why now: industry trajectory + internal pain + investor pressure
to ship AI features visible to customers.
2. GOALS AND NON-GOALS
Goals:
- Reduce review cycle time from 36h to <12h
- Catch common issues before human review (security, perf,
accessibility regressions)
- Ship to internal teams in Q3; external in Q1 next year
Non-goals:
- Replace human review
- General code generation (separate effort)
- Support for languages beyond our top 5
3. BACKGROUND
[1 page on current state, what's been tried, who's doing what]
4. PROPOSAL
[1.5 pages on architecture, phasing, integration with current tooling]
5. ALTERNATIVES CONSIDERED
- Buy a third-party tool (CodeRabbit, Greptile, etc.)
Reject because: data sensitivity, brand requirements, want
ownership of the user experience for our customer base.
- Build only an internal tool
Reject because: customer asks suggest external product
opportunity with $50M+ TAM.
- Defer
Reject because: competitors shipping; window closing.
6. RISKS AND MITIGATIONS
- AI quality below expectations → ship as "suggestions only"
mode initially; gate full automation behind a quality bar.
- Integration complexity with existing review tooling → narrow
scope to GitHub-first, expand from there.
- Strategic competition from existing tools → invest in
differentiation (security focus, languages).
7. COST AND TIMELINE
8 engineers × 9 months → $2.9M loaded
Vendor (model providers, training infra) → $400k Year 1
Internal pilot Q3; external GA Q1 next year.
8. DECISION REQUIRED
- Approve 8-engineer team starting July 1
- Approve $400k vendor budget for first year
- Designate a senior PM and senior staff engineer
9. FAQ (1.5 pages)
- Q: Why 8 engineers? A: ...
- Q: Why now vs Q4? A: ...
- Q: How does this compare to [competitor]? A: ...
- Q: What's the kill criteria? A: ...
- Q: How do we measure success? A: ...
A full memo with each section filled out would be ~6 pages. The FAQ alone might be 2 of those pages. The format forces the proposal to engage with the obvious questions before the meeting, which makes the meeting shorter and more productive.
How it fits together
flowchart TD
decision[Major decision] --> draft[Author writes memo]
draft --> faq[Author writes FAQ - hardest part]
faq --> distribute[Distribute 24-48h before meeting]
distribute --> meeting[Meeting: silent read + discussion]
meeting --> revise[Revise or decide]
revise --> final[Final decision logged]
Common pitfalls
| Pitfall | Why it happens | Fix |
|---|---|---|
| Sending the memo too late | Authors run late | Distribute 24-48h in advance; silent-read time eats into the meeting otherwise. |
| Thin FAQ | “We’ll address questions in the meeting” | FAQ is the highest-value section; invest in it. |
| Hidden assumptions | “Everyone knows this” | Make assumptions explicit; reviewers can challenge them then. |
| Skipping alternatives section | “Our proposal is obviously best” | Naming alternatives builds credibility; skipping them invites pushback. |
| Memo for small decisions | Format inflation | Use 1-pagers or Slack messages for small things. |
Exercises
- Take a recent major decision your team made. Outline a 6-pager retrospectively. Notice which sections are hard to fill in - those are usually the parts of the decision that weren’t analyzed.
- For your next significant proposal, draft a PRFAQ. The press release alone is a useful exercise: can you write a compelling launch story?
- Find a public Bezos shareholder letter and read it as a long-form memo. Note the structure, the use of specific numbers, the clear positioning. Bezos has been training the world in this format for 25 years.
Recap & next
- The Amazon 6-pager and PRFAQ are the canonical long-form decision documents.
- The format enforces discipline - forcing the writer to think through the problem completely.
- Silent reading at the start of the meeting flips the dynamic: ground discussion in the same content, give junior contributors space.
- FAQs are the highest-value section; invest in anticipating hard questions.
Next, Reading & contributing in exec reviews - what actually happens in QBRs and board meetings, and how to participate effectively.
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